How to Deliver Bad News: Insights from end-of-life conversations (Part 1)
In this episode, Dr. Toby Campbell, an oncologist and expert in serious illness conversations, shares insights on how to navigate difficult medical discussions, especially around delivering bad news and organ donation. Discover practical frameworks, emotional engagement techniques, and the importance of communication skills in high-stakes situations.
Chapters
00:00 Introduction and Warm-Up
00:00 Navigating Difficult Conversations in Healthcare
08:25 The Impact of Personal Experience on Professional Practice
09:20 Exploring the Transplant Experience
10:13 The Evolution of Organ Donation
13:17 The Emotional Journey of Donor Families
15:03 Training for Difficult Conversations
18:34 Empathy in Communication
22:27 Navigating Emotional Conversations
27:09 Delivering Bad News Effectively
29:14 Creating a Supportive Team Culture
About Dr. Toby Campbell
Dr. Toby Campbell is Professor of Medicine, Thoracic Oncologist, Chief of Palliative Care and the Ellen and Peter O. Johnson Chair in Palliative Care at the University of Wisconsin-Madison.
An award-winning doctor, writer, and podcaster, he conducts the most difficult, "once in a lifetime" type conversations with people and families every day and translates those skills into lessons for anyone who wants to make their hard conversations go better. His communication tools have been featured on NPR, The Colbert Report, and Armchair Expert.
He is currently writing A Doctor's Guide to Hard Conversations (Post Hill Press) and created the Extraordinary Conversations podcast, exploring the rare and pivotal moments when lives intersect around organ donation and transplantation.
Dr. Campbell created and hosts the Palliatively Speaking podcast, where he interviews inspirational figures from the field of hospice and palliative care.
Connect with the Hosts
- Email ā [email protected]
- Chris ā https://www.myleadershippotential.com | www.linkedin.com/in/chriswonglmhc | download the Difficult Conversation Playbook for Leaders
- Lucie ā www.mindfittery.com | www.linkedin.com/in/lucietesarova and take the Saboteur Assessment
