How to get comfortable with emotions in difficult conversations (Part 1 with Laura Morgan)
One of the most common questions we get is “how do we manage the emotions that inevitably come up in difficult conversations?” And our guest this week, Laura Morgan, knows exactly how to deal with it. With a background as a mental health therapist and now as an HR Director, she’s no stranger to heavy emotions in difficult situations of all kinds. But, as she describes it – emotions aren’t a bad thing, and we need to learn how to lean into them. Laura walks us through how:
- Emotions are data, not obstacles, in conversations.
- Preparing for the emotional aspects is as just as important as the content.
- Ownership of emotions involves acknowledgment and responsibility.
- Pausing and grounding techniques help regulate emotional responses
- People aren’t robots, and while we don’t have to dig into every aspect of their personal lives, we have to acknowledge what makes them human.
About Laura
Laura is Director of HR at Meketa Investment Group. She’s passionate about reshaping organizational landscapes, bringing a holistic approach to shaping organizational dynamics. Her journey from a psychotherapist to HR leadership has equipped her with a profound understanding of human behavior, resilience, and growth.
Laura holds dual US/UK citizenship, bringing a global perspective to leadership and is dedicated to creating workplaces where every voice is heard and valued.
Contact Laura:
LinkedIn: https://www.linkedin.com/in/laura-m-morgan/
Contact us:
- Email – [email protected]
- Chris – https://www.myleadershippotential.com | www.linkedin.com/in/chriswonglmhc | download the Difficult Conversation Playbook for Leaders
- Lucie – www.mindfittery.com | www.linkedin.com/in/lucietesarova and take the Saboteur Assessment
